Domestic Appliances in Haslemere | Frequent Questions

R.A. Robertson & Sons supplies top-branded domestic appliances and white goods to customers in Haslemere and all surrounding areas. We are proud Miele stockists for the South East region and our showroom has a full supporting range of top-branded electrical appliances instore at competitive prices. We keep the cost of domestic appliances down by operating as a member of Euronics, Europe’s largest independent buying group.

 

On this page, we answer some of the more frequent questions we receive from customers in Haslemere and Surrey concerning our sales, installation and repair services.

 

When did R.A. Robertson & Sons first start trading?

 

We’ve traded for over 90 years. This makes us something of a stalwart in Bramley’s local High Street, just 12 miles from nearby Haslemere. R.A. Robertson & Sons feels proud to be a supplier of white goods, brown goods and electrical appliances for so long. We maintain our longevity by always doing things the right way and continuously improving our services.

 

Very few companies have the same levels of experience with domestic appliances, and even fewer operate as Miele stockists or approved suppliers for brands such as Panasonic.

 

Which white goods do you have on display?

 

Our showroom has white goods of every description for sale, including washing machines, tumble dryers, fridge/freezers and dishwashers. We have many of these products in stock and available for immediate delivery. Call in today and our personnel will be only too happy to help you find the branded white goods you need – and always at a competitive price.

 

We pool our buying power together with that of other independent companies as a part of Euronics, and purchase domestic appliances in bulk at heavily discounted prices.

 

Can you install electrical appliances at my Haslemere home?

 

Yes. We cover all locations in Surrey and the South East, including Haslemere, with a full supply and installation service. We have service engineers and electricians on our payroll with the training required to fit, service and repair electrical appliances from all leading industry brands. This includes the installation of white goods and smaller domestic appliances.

 

Even if you purchase an appliance online, we still come out to install it.

 

I’m looking for a particular type of Miele cooker. Can you help?

 

Yes. R.A. Robertson & Sons trades as approved Miele stockists for the Haslemere area. We’ll order the specific type of cooker you like, or show you the product in supporting brochures and catalogues if the product is a non-stock item, to ensure it’s exactly what you need. Our company has access to all white goods and electrical appliances from the Miele range.

 

Another benefit to using approved Miele stockists is our full aftersales service, which the manufacturer supports – including any work required under the appliance warranty.

 

Do you repair other domestic appliances other than those from Miele?

 

Yes. We have skilled personnel who undertake repairs on domestic appliances, electrical appliances and white goods from all major manufacturers. Being Miele stockists is only the tip of the iceberg for R.A. Robertson & Sons. Our company has experience in all popular branded appliances and installs, services, repairs and maintains them to a high standard.

 

When it comes to domestic appliances in Haslemere, we’re the only company you need.

 

Do you undertake repairs in-house?

 

We use our own experienced personnel for repairs on electrical appliances and white goods. Our company never uses subcontractors, no matter how busy things are, because other service engineers and electricians sometimes lack our levels of experience. This could potentially jeopardise our excellent reputation in Haslemere and the surrounding Surrey area.

 

As Miele stockists, we have a responsibility to only use trained and qualified personnel

 

Can your electricians carry out work around the home?

 

Yes. While domestic appliances are the bread and butter of the company, our electricians perform fuse box upgrades, lighting installations and security installations, all of which comply with Part P of the current Building Regulations. Very few appliance suppliers take on maintenance work but we offer Haslemere customers a complete service.

 

Let us know your requirements, and we’ll provide an obligation-free quotation.

 

Do your electrical appliances and white goods come with a warranty?

 

Yes. We offer statutory 12-month warranties and we arrange extended warranties of up to 5 years on selected domestic appliances. We always recommend an extended warranty on white goods, especially washing machines, refrigerators, freezers and tumble dryers; the products you use on a daily basis and those which suffer the most from wear and tear.

 

Even small electrical appliances benefit from extended warranties.

 

Being Miele stockists, are your branded electrical appliances cheaper?

 

R.A. Robertson & Sons is one of just a small handful of Miele stockists to supply to homes in the Haslemere area. This means we maintain affordable prices on domestic appliances from Miele when we order direct from the manufacturer, or when we purchase through Euronics. This is also the case with other top-branded white goods and electrical appliances supplied.

 

Our independent status allows us to have much more control over product pricing.

 

Call R.A. Robertson & Sons on 01483 892207. We operate as approved Miele stockists for Haslemere and supply a supporting range of branded electrical appliances.

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